Terms and Conditions


At the present time postage is Free on all items sent direct to a patient/customer’s address.


Unmarked returns etc-especially on high value items but not damaged goods are accepted.


We accept payment by Visa/Mastercard and Switch.

Our online ordering system uses a secure server to protect your card details.

If you are eligable for VAT exemption (due to disability) please call us and we will send you the relevant paperwork.

We endeavour to despatch orders within 4/5 days, but on occasion when there is an unprecedented demand for items or supply problems exist beyond our control, orders may be delayed.