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EYES AT HOME
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The company aims to be responsive to the optical health needs of those clients in the southeast who are unable to access high street optical services. |
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Aims : |
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Identify & establish NHS eligibility |
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Arrange appointments within acceptable time frames and at the request and recommendation of Healthcare professionals, carers and relatives |
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Provide equity, quality and value in all aspects of its visiting service |
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To communicate its services to this optically neglected and vulnerable group |
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Achieved By : |
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Using skilled mature professionals who are experienced and empathetic to the needs of this vulnerable group |
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Provision of equipment, documentation and information to enable the professional to carry out their job to a high level |
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Provide General Ophthalmic Services as required by the Opticians act and Dept of Health Terms of Service |
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Gain feedback from all parties to monitor, evaluate and improve service |
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Working as closely as possible with PCT`s community care, social services and relatives |
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Caring for clients, carers and staff |
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Communicating its services in a professional manner through appropriate media and by word of mouth |
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The Company will be professional but flexible and versatile within the parameters of how it needs to be run to meet its aims |